Terms of service

Terms of Service

Welcome to PILKI. These Terms of Service govern your use of our website and your purchase of products from PILKI. By visiting our website, placing an order, or purchasing any product from us, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website or placing an order.

  1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian to use this website.

You may not use our products or website for any illegal or unauthorized purpose. You may not violate any laws in your jurisdiction, including intellectual property laws, safety laws, or consumer protection laws.

  1. Product Information

PILKI sells professional nail equipment and related products, including the PILKI Air Pro built-in nail dust collector.

We make every effort to display our products, descriptions, pricing, images, specifications, and availability as accurately as possible. However, we do not guarantee that all product descriptions, photos, colors, dimensions, specifications, pricing, or other content on the website will be error-free, complete, current, or exactly reflect the final product.

Product images may include renders, studio photography, prototypes, or visual examples for demonstration purposes. Actual product appearance, packaging, accessories, and specifications may vary slightly.

  1. Built-In Product and Installation

PILKI Air Pro is a built-in professional nail dust collector designed for installation into a manicure table or suitable work surface.

By purchasing this product, you understand and agree that installation may require a tabletop cutout, proper measurement, suitable table material, adequate under-table space, and correct mounting. Customers are responsible for confirming product dimensions, cutout requirements, table compatibility, installation conditions, and local requirements before installation.

Professional installation is recommended, especially for stone, marble, quartz, custom tables, or any surface that requires specialized cutting.

PILKI is not responsible for damage caused by improper installation, incorrect cutting, unsuitable table materials, misuse, unauthorized modifications, lack of maintenance, or installation by an unqualified person.

  1. Orders and Acceptance

After you place an order, you may receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, incorrect pricing, incorrect product information, product availability issues, payment issues, or shipping limitations.

If we cancel your order after payment has been processed, we will issue a refund to the original payment method.

  1. Pricing and Availability

All prices are listed in U.S. dollars unless otherwise stated.

Prices, promotions, discounts, product availability, and shipping costs may change at any time without notice.

We reserve the right to correct pricing errors, product information errors, or availability errors, even after an order has been placed. If an error affects your order, we may contact you for instructions or cancel the order and issue a refund.

  1. Payment

Payment must be completed at checkout using one of the payment methods available on our website.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize us or our payment processor to charge the total order amount, including product price, shipping, taxes, and any applicable fees.

  1. Shipping and Delivery

Shipping times, delivery estimates, and processing times are provided for convenience only and are not guaranteed.

PILKI is not responsible for carrier delays, customs delays, incorrect shipping addresses provided by the customer, failed delivery attempts, stolen packages after delivery confirmation, weather delays, or events outside our control.

Customers are responsible for providing a complete and accurate shipping address at checkout. If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply.

  1. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms of Service.

Because PILKI Air Pro is a built-in product, installed, used, modified, damaged, scratched, altered, or incomplete products are not eligible for return.

Please review our Return & Refund Policy before placing your order.

  1. Warranty

PILKI products may include a limited warranty, if stated on the product page or warranty page.

Any warranty applies only to manufacturing defects under normal intended use and does not cover improper installation, misuse, unauthorized modifications, physical damage, normal wear and tear, consumable items, filter replacement, lack of maintenance, or damage caused by incorrect cleaning or handling.

Warranty terms may vary by product. Please review the applicable warranty information before purchasing.

  1. Product Use and Safety

Our products are intended for professional or appropriate personal use in accordance with the provided instructions, specifications, and safety guidance.

Customers are responsible for using the product safely and correctly. You agree not to misuse, alter, disassemble, overload, or operate the product in a way that is unsafe or inconsistent with the instructions.

PILKI is not responsible for injury, property damage, product damage, business interruption, or other losses caused by misuse, improper installation, improper maintenance, unauthorized repairs, modifications, or failure to follow product instructions.

  1. Intellectual Property

All content on this website, including the PILKI name, logos, product names, images, designs, graphics, text, layout, videos, and other materials, is owned by or licensed to PILKI and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, sell, use, or exploit any content from this website without our prior written permission.

  1. User Comments, Reviews, and Submissions

If you submit reviews, comments, photos, videos, feedback, suggestions, or other content to PILKI, you grant us the right to use, reproduce, edit, publish, translate, distribute, and display that content for marketing, website, product development, and business purposes.

You agree that any content you submit will not be illegal, abusive, defamatory, false, misleading, obscene, harmful, or infringe on the rights of others.

We reserve the right to remove or refuse any user-submitted content at our discretion.

  1. Third-Party Services and Links

Our website may contain links to third-party websites, services, apps, payment processors, shipping providers, or other external resources.

We are not responsible for the content, policies, practices, security, accuracy, or availability of any third-party websites or services. Your use of third-party services is at your own risk and may be subject to their own terms and policies.

  1. Limitation of Liability

To the fullest extent permitted by law, PILKI and its owners, employees, contractors, suppliers, affiliates, and service providers shall not be liable for any indirect, incidental, special, consequential, punitive, or economic damages, including loss of profits, loss of revenue, loss of business, loss of data, installation costs, removal costs, replacement labor, business interruption, or property damage arising from your use of our website or products.

Our total liability for any claim related to a product or order shall not exceed the amount paid by you for the product giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

  1. Disclaimer of Warranties

Except as expressly stated in a written warranty provided by PILKI, our website and products are provided “as is” and “as available.”

We do not guarantee that the website will be uninterrupted, secure, error-free, or free of viruses or harmful components.

We do not make any warranties beyond those expressly stated, including implied warranties of merchantability, fitness for a particular purpose, durability, or non-infringement, to the fullest extent permitted by law.

  1. Indemnification

You agree to indemnify, defend, and hold harmless PILKI and its owners, employees, contractors, suppliers, affiliates, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from your misuse of the website or products, violation of these Terms, violation of any law, improper installation, unauthorized modification, or infringement of any rights of another party.

  1. Force Majeure

PILKI is not responsible for delays or failure to perform caused by events outside our reasonable control, including natural disasters, labor disputes, carrier delays, supply chain delays, customs delays, government actions, power outages, internet failures, pandemics, war, civil unrest, or other unforeseen events.

  1. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

  1. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this website.

Your continued use of the website or purchase of products after changes are posted means you accept the updated Terms.

  1. Contact Information

If you have any questions about these Terms of Service, please contact us at:

brandpilki@gmail.com